• Web
  • Communication
  • Events
  • Business Tourism
  • Polyglot

Contact

Professional Status

Employed
Open to opportunities

About Me

I am passionate about travel and the internet.

* Expatriate during 4 years in Malta.
* Backpacker during 6 months in Southeast Asia.
* Expatriate during 7 months in Thailand.

I am a hard worker and I can handle stressful situations without neglecting the clients nor my colleagues.

I am a smiling person, organized, flexible and always positive.

For me, a problem is a challenge which always has a solution.

Feel free to contact me if you would like to know more about me. I'm ready to move abroad ;-) !

Experience

Ambassador

citizenM
Since May 2014
  • Member of the opening team of this first citizenM hotel in Paris (official opening date: 6th of June 2014).

    A Dutch chain, a multicultural team, a unique concept. The aim is to be yourself, multitask, polyglot and to build a special relationship with both our guests and colleagues.

    More hotels are going to be built in major cities worldwide.

    * Front desk

    - Greeting guests in the citizenM world
    - Assisting guests for their check-in/out procedure on the kiosks
    - Explaining the concept and describe the facilities of the hotel
    - Working with the Property Management System (HETRAS)
    - Doing the night audit (shift report, folio balancing on the PMS, cash report, food & beverage report)

    * Bar/canteenM

    - Barista
    - Serve fresh cold and warm food
    - Receive and check the deliveries
    - Re-stock the refrigerated showcases (FIFO rule)

    * General

    - Public relations
    - Working day and night shifts (7.00AM – 3.00PM, 3.00PM – 11.00PM, 5.00PM – 1.00AM, 11.00PM – 7.00AM)
    - Maintain the lobby, canteenM and food displays
    - Teamwork
    - The aim? Having fun whilst providing the best experience and services to our guests with our teammates

SEO Manager

GreenTomatoMedia
May 2012 - December 2013
  • http://www.greentomatomedia.com/
  • Creating websites (design and content) via CMSs like Wordpress and Blogger using HTML and PHP languages ​​to customize the CSS files to improve the design and usability of the websites.
  • Writing SEO optimized articles.
  • Managing link building campaigns.
  • Analyzing the evolution of websites and keywords in the SERP via various online tools (Majestic SEO, Google AdWords, SEMrush, Google Trends, Open Site Explorer, etc.).
  • Promoting websites following the guideline of SMO (Twitter, Facebook, Google+, LinkedIn ...).
  • Managing customer relationship, sending quotation, final billing, providing personalized support.

Event Project Manager

COLOURS OF MALTA
February 2009 - April 2012
  • Planning and overseeing international business events from the conception to the final bill (Dior, Bridgestone, Kodak, Fresenius Kabi ...).
  • Assisting the client onsite during the entire event in order to ensure a high quality of services.
  • *Some numbers:*

    * 5 major markets under my responsibility: Italy, France, South Africa, United Kingdom and Spain
    * More than 40 multilingual and multicultural events planned and overseen onsite
    * Events from 10 to 1000+ participants
    * Around 2000 requests for proposal created (2 per day with a 24-hour deadline)
    * Profits from 10K€ to 70+K€ net (per event)
  • Creating innovative, tailor-made and cost effective programmes (English, French, Italian and Spanish).
  • Planning and overseeing site inspection visits in order to get the event confirmation and signed contract.
  • Managing the entire programme logistic (transfers, accommodation, excursions, team building activities, meetings, AV equipment, gala dinners, VIP requirements ...).
  • Negotiating the best rates and services with local suppliers and the best contract terms with clients.
  • Setting up intern meetings before, during and after events.
  • Managing all the staff related to the events (hostesses, caterers, entertainers, guides, etc.)
  • Accounting: invoicing clients, profit and loss costing.

Founder and blogger (Travel, Web, Entrepeneurship topics)

ZetravelerZ.com
Since September 2010
  • http://www.zetravelerz.com
  • Writing articles (unique content) about 3 main topics : travel, the internet, entrepeneurship
  • Community management (Facebook, Twitter, Google+, LinkedIn, Tumblr, ...)
  • Video interviews
  • Guest blogging
  • Link building
  • Wordpress optimization (HTML, PHP, CSS)

Skills

  • French (mother tongue)
  • English (fluent)
  • Italian (fluent)
  • Spanish (professional)
  • Thai (beginner)
  • German (beginner)
  • Creativity
  • Good time and priorities management skills
  • Can handle stressful situation
  • Excellent PR skills
  • Attention to detail
  • Reactivity
  • Organization
  • Good solution-finding skills
  • SEO (managing linkbuilding campaign, managing teams of multilingual writers, writing unique and quality content, using various SEO tools like Google Analytics, Google AdWords, Majestic SEO ...)
  • CMS (Wordpress, Blogger)
  • WebDev (CSS, HTML, PHP)
  • SMO (managing multiple social medias accounts : Facebook, Twitter ...)
  • Emailing, creating follow up messages on autoresponder (Aweber/Mailchimp)
  • Microsoft Office (Word, Excel, PowerPoint)
  • Mac OS, Windows

Education

Bachelor’s degree in International Business Tourism and Management

University of Cergy-Pontoise
September 2007 - September 2008

Higher National Diploma (BTS) in Tourism specialized in Sales and Marketing

Charles de Gaulle High School in Compiègne
September 2005 - September 2007

Interests

  • France, Belgium, The Netherlands, Austria, Italy, Spain, Malta
  • United Kingdom (London)
  • Switzerland
  • Russia
  • Morocco
  • USA (Boston, MA)
  • Thailand, Lao, Malaysia, Indonesia, The Philippines, Hong Kong and Macau (China)
  • Scuba diving (PADI Advanced Open Water)
  • Kitesurf
  • Tennis
  • Piano (self-educated)
  • Guitar (self-educated)
  • Travelogue
  • Psychological